Predict and prevent your next weight plateau before it happens — or we'll give you 6 months free.
Body Byte's AI watches your trend and steers you around the stall. If its insights fail to prevent or break a qualifying plateau across a 90-day program — despite you following the plan — you're covered.
What counts as a plateau
14+ consecutive days where your weight — on a 7-day rolling average — doesn't decrease, beginning after the first 21 days of the program.
Your part
Over 90 days: log meals & weight 5+ days/week on average, and complete at least 80% of your weekly AI "Focus Tasks."
If it doesn't hold
Met the requirements but hit a qualifying plateau? You get a full refund of your program fees + one year of free Premium Membership.
The AI does the steering — you do the showing-up
Enroll in the app
Start a paid plan and opt into the Promise from the in-app prompt. Your 90-day program begins on your enrollment date.
Follow your Focus Tasks
Each week the AI hands you personalized Focus Tasks to keep momentum. Body Byte's adaptive technology and predictive analytics — drawing on 60+ integrations — deliver Proactive Guidance through Just-In-Time Adaptive Interventions that get ahead of a stall before it forms. Log consistently and complete them — that's the engine that heads off stalls.
Claim if a plateau hits
If a qualifying plateau happens anyway, file a claim in Settings → Help & Support within 15 days of the program's end. The app verifies it.
Plateau Prevention Promise — Terms & Conditions
If Body Byte's AI-driven insights and recommendations fail to help you prevent or break through a weight-loss plateau during a 90-day period, we will provide a full refund of your subscription fee for the program period and grant you one year of free Body Byte Premium Membership.
1. Eligibility requirements
- › Have an active, paid Body Byte subscription.
- › Be at least 18 years old and a resident of a country where Body Byte subscriptions are available.
- › Enroll via the in-app prompt. Your 90-day program period begins on your enrollment date.
- › Have at least 10 pounds (≈4.5 kg) to lose to reach your stated goal weight, as recorded in your profile.
- › Always consult a qualified healthcare professional before starting any new diet or fitness program. Body Byte provides informational support and is not a substitute for professional medical advice.
2. Your commitment: the Adherence Requirement
To qualify for the guarantee, over the 90-day program period you must:
- › Consistent logging: log your meals (photo, text, or voice) and your weight at least five (5) days per week, on average.
- › Follow AI "Focus Tasks": mark at least 80% of your weekly, personalized Focus Tasks as completed over the 90-day period. These are our primary mechanism for helping you avoid plateaus.
- › Accurate data: ensure all logged data, including weight and meals, is accurate.
3. Defining a "Weight Plateau"
A "Weight Plateau" is a period of 14 or more consecutive days where your weight, measured by a 7-day rolling average calculated by the app, does not decrease. A claim can only be made for a plateau that begins after the first 21 days of the program and continues for at least 14 consecutive days, despite your adherence to the program requirements.
4. The guarantee payout
If you met the Adherence Requirement for the 90-day period and experienced a qualifying Weight Plateau, you are eligible for:
- › Full refund of the subscription fees corresponding to the 90-day program period, issued to your original payment method within 10–15 business days after approval.
- › One year of free Premium Membership — for your personal use, non-transferable, no cash value, access to all premium features for one year.
5. How to make a claim
Submit your claim within 15 days of the end of your 90-day program period: in the app, go to Settings → Help & Support → "Plateau Prevention Promise Claim." The app reviews your logging history, your Focus-Task completion, and your weight-trend data, and auto-approves if eligible. Body Byte may audit and deny any claim it determines, in its reasonable judgment, to be fraudulent, inaccurate, or in violation of these Terms.
6. Disclaimers & limitations
- › Not a medical service: Body Byte is a health-and-wellness technology platform, not a medical organization, and does not provide medical advice. Your health is your responsibility.
- › Individual results vary: weight and health journeys are complex and depend on many factors beyond the app — genetics, pre-existing conditions, and lifestyle among them.
- › Program modifications: Body Byte may modify, suspend, or terminate this program at any time; changes won't affect users already enrolled and actively participating in their 90-day period.
7. Honesty & data integrity
This Promise is built entirely on the data you log, so it depends on that data being truthful and complete. If you misrepresent or falsify data, log dishonestly — whether knowingly or unknowingly — or fail to log information that would otherwise have disqualified you from the Promise, the Promise is void and unenforceable, your claim will be denied, and you will not be eligible for this guarantee in the future.
Trying to game the guarantee also works directly against your own goal. Body Byte's AI personalizes and adapts your plan from the data you give it, so inaccurate or incomplete logs taint the very inputs the AI relies on to help you — which makes your coaching, and your results, worse. The honest path is the one that actually keeps you ahead of the plateau.
Stay ahead of the stall.
The Plateau Prevention Promise comes with Premium & Pro. Start your 7-day free trial, then enroll from the app.